FAQ

FAQ

Abstracts

Registration

Hotel Accommodation

Invitation Letters & Visa Applications

Forum Venue & Directions


ABSTRACTS

Q: Do I have to register first before submitting an abstract or applying for the travel grant?
A: Yes, in order to submit an abstract, please register first and then proceed to submit your abstract. Once you have submitted your abstract you will be entitled, if eligible, to apply for the travel grant.

Q: How do I submit an abstract, I cannot find the submission pages?
A: Following your registration you will be directed to the abstract submission pages.

If you did not pay for the abstract submission, this button will not be available. Please click the button "manage participant" and edit your registration to include the fee for abstract submission. 

Q: Can I submit more than one abstract?
A: It is the policy for FENS Forum 2018 to accept only one abstract from each submitter. Please note that you need to be the 1st author of the abstract you are submitting. 

Q: Can I edit my abstract after the deadline date?
A: You can re-enter the submission system at any time to view and edit your abstract until the deadline date. Once the abstract submission deadline has passed, no further changes are possible. Updated information may be presented in the poster presentation.

Q: The abstract submission system is not showing the last author I have added.
A: Please remember to click "submit" on the Authors page, before clicking "next".

Q: If I submit an abstract do I have to attend the Forum?
A: The submitting author must be the first author of the abstract and the presenting author at the FENS Forum 2018. It is expected that the first author of the abstract attends the Forum to present the poster. Any outstanding payment must be received by April 24 , 2018 in order for your poster to be allocated a board number and included in the Scientific Programme.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: After all abstracts have been processed, notifications will be sent to the submitting author at the end of April.

Q: My abstract has been accepted but I do not have a copy. Are you able to send one to me?
A: You will receive a copy of your abstract following submission in the notification email.

Q: If my abstract is accepted, where will it be published?
A: The proceedings and the abstracts from the FENS Forum 2018 are not published. They will however be available in the online scientific programme.

 

REGISTRATION

Q: How do I register for the Forum?
A: In order to register for the Forum, please visit the registration page on the Forum website.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital's name?
A: Yes. If you require an invoice to be issued to the sponsoring company, please fill in the details in the billing address page.

Q: How can I change my invoice if I made a mistake?
A: Once payment has been made and an invoice has been issued, it can no longer be changed.

Q: Can I register for the Forum without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the Forum days. Onsite fees will apply.

Q: What does my registration fee include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed. You may use this confirmation letter for visa application purposes.

 

HOTEL ACCOMMODATION

Q: How can I find out information about hotels and their rates for the FENS Forum 2018?
A: Kenes International offers Forum participants specially reduced rates for various hotels around the Forum venue. Information, pictures, location and rates are available on the hotel accommodation page.

Q: How can I book my room and should I pay in advance?
A: In order to book a room, please click here. Please note that full payment is required in order to book the room.

Q: Will I receive a hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed and the requested deposit is received.

Q: Can I book a hotel room without registering for the Forum?
A: Yes. You can book your room without registering by clicking on the "Booking" button of your chosen hotel available on the website via the Forum accommodation page . If you need further assistance, please email the Hotel Accommodation Department.

Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please fill out this form. Different payment and cancellation conditions apply.

Q: Can I cancel my hotel booking
A: Yes, each hotel has a different cancellation policy. Please check the cancellation policy for each hotel on the hotel webpage.

 

INVITATION LETTERS & VISA APPLICATIONS

Q: How do I apply for a visa?
A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

Q: How can I receive an invitation letter? Can I receive it even if I pay by bank transfer?

A: Invitation letters will be available to participant who completed their registration to the forum, also for those who chose bank transfer as payment method. Once registration is completed, click on the registration button on the home portal. Then, the registration overview page will open and you should click on the request VISA letter button. Once Done, your visa invitation letter will be sent to your email address.

Q: Is it possible to send an official invitation letter directly to my local Consulate?
A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are e-mailed directly to them.

 

FORUM VENUE AND DIRECTIONS

Q: Where is the Forum taking place?
A: The Forum will take place at the following venue:

CityCube Berlin
Berlin ExpoCenter City
Messedamm 26, 14055 Berlin, Germany 
T: +49 30 3038 3000 
www.messe-berlin.de/en/Visitors/

Q: How do I get from the Airport to the Forum Venue?
A: Please visit the "General Information" page on the Forum website for more information.

Q: Can you please send me details of public transport? Do you have a map of the city or area surrounding the venue?
A: For up-to-date tourist information including public transport information and maps, please visit the city's official website for more information.

To travel without restrictions through the city on public transport and visit the popular sights and attractions, you can purchase the Berlin WelcomeCard. It can be conveniently ordered online. Read about what the card can offer you here



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